TERMS OF SERVICE

Overview

This website is operated by Father of Doggos. Throughout the site, the terms “we”, “us” and “our” refer to Father of Doggos.

Father of Doggos offers this website, including all information, products, services and tools available through this website, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website, browsing our products and/or purchasing something from us, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, Return & Refund Policy and any other policies made available on this website.

Please read these Terms of Service carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law or are using the website under the supervision of a parent or legal guardian.

You may not use our products, website or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code or any other material that could damage or interfere with the operation or security of the website.

2. Products and Services

Father of Doggos offers products across pet-care categories that may include grooming, paw care, hygiene, training, food, treats, health products, supplements and other pet-related products.

We make reasonable efforts to display product descriptions, packaging, colours, sizes and images as accurately as possible. However, actual product appearance may vary slightly due to packaging updates, manufacturing variations, screen settings, photography or other factors.

Product availability is subject to change without notice.

We reserve the right to discontinue, modify, replace or limit quantities of any product at any time.

3. Pet Health and Product Usage

Information provided on this website is intended for general product and educational purposes and should not be considered veterinary or medical advice.

Always follow the usage instructions, warnings, storage requirements, feeding instructions and dosage information provided on the applicable product packaging.

Where appropriate, consult a qualified veterinarian before introducing a new food, supplement, health product or care routine, particularly if your pet has an existing health condition, is receiving medication, is pregnant or nursing, or has known allergies or sensitivities.

Individual pets may respond differently to products. Discontinue use where appropriate and seek professional veterinary advice if your pet experiences an adverse reaction.

4. Pricing

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts, promotional offers and product availability may change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur.

If a product has been listed at an incorrect price due to a technical, typographical or other error, we reserve the right to cancel the affected order and refund any applicable amount already paid.

5. Orders

Placing an order on our website does not necessarily constitute final acceptance of the order.

We reserve the right to accept, reject or cancel an order in circumstances including, but not limited to:

• Product unavailability

• Incorrect pricing or product information

• Payment failure

• Suspected fraudulent or unauthorized transactions

• Incorrect or incomplete customer information

• Delivery restrictions

• Technical or inventory errors

If we cancel an eligible prepaid order, the applicable amount paid will be refunded.

6. Payments

Customers must provide accurate and complete billing, shipping and payment information when placing an order.

Payments may be processed through third-party payment gateways and service providers.

Your use of such payment services may also be subject to the respective provider's terms and conditions.

Father of Doggos does not control delays caused by banks, payment gateways, card networks, UPI providers or other third-party payment services.

7. Shipping and Delivery

Orders will be shipped according to our applicable Shipping Policy.

Delivery timelines displayed or communicated by us are estimates and may be affected by courier operations, weather conditions, public holidays, remote delivery locations, regulatory restrictions and other circumstances beyond our reasonable control.

Customers are responsible for providing complete and accurate shipping information.

Additional costs arising from incorrect or incomplete addresses or repeated delivery failures attributable to the customer may, where applicable, be borne by the customer.

8. Returns, Replacements and Refunds

Due to the hygiene-sensitive, personal-care and/or consumable nature of the products sold by Father of Doggos, products are non-returnable once delivered, subject to the exceptions specified in our Return & Refund Policy.

Eligible claims involving damaged, defective, leaking, tampered or incorrect products must be reported within the period specified in our Return & Refund Policy.

Any replacement or refund will be subject to verification and the conditions specified in that policy.

Please review our Return & Refund Policy before placing an order.

9. Cancellations

Orders may generally be cancelled before dispatch, subject to their processing status.

Once an order has been dispatched, cancellation may no longer be possible.

We reserve the right to cancel orders where reasonably necessary, including due to inventory errors, payment issues, incorrect pricing, suspected fraudulent activity or inability to fulfil the order.

10. Promotions and Discount Codes

Discount codes, promotional offers, free gifts and other promotional benefits may be subject to specific eligibility requirements and validity periods.

Unless expressly stated otherwise:

• Offers cannot be combined

• Promotional benefits cannot be exchanged for cash

• Discounts may exclude selected products

• Offers may be modified or withdrawn as permitted by applicable law

Any additional terms communicated with a particular promotion will also apply.

11. Accuracy of Information

We make reasonable efforts to ensure information provided on the website is accurate and current.

However, the website may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or other information.

We reserve the right to correct such errors and update information as appropriate.

12. Third-Party Services and Links

Our website may use or contain links to third-party websites, applications, payment providers, courier services or other services.

We are not responsible for the content, availability, security or practices of independent third-party websites and services.

Your interaction with third-party services may be governed by their respective terms and policies.

13. Intellectual Property

All content available on the Father of Doggos website, including brand names, logos, graphics, photographs, illustrations, product designs, website content, text and other materials, is owned by or licensed to Father of Doggos unless otherwise stated.

You may not reproduce, distribute, modify, commercially exploit or use our intellectual property without appropriate authorization.

14. User Reviews and Content

If you submit reviews, photographs, comments, feedback or other content through our website or associated channels, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, abusive, defamatory, misleading, infringing or otherwise inappropriate.

We reserve the right to moderate or remove content where reasonably necessary.

15. Prohibited Uses

You may not use our website:

• For unlawful purposes

• To violate applicable laws or regulations

• To infringe intellectual property rights

• To submit false or misleading information

• To transmit malware or malicious code

• To attempt unauthorized access to our systems

• To interfere with website security or functionality

• To conduct fraudulent transactions

• To scrape or exploit website content without authorization where prohibited by law

16. Limitation of Liability

To the extent permitted by applicable law, Father of Doggos will not be liable for indirect, incidental or consequential losses arising from the use of our website, services or products.

Nothing in these Terms is intended to exclude or limit any rights or liabilities that cannot legally be excluded or limited under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Father of Doggos harmless from claims, losses or expenses arising from your unlawful use of the website, violation of these Terms, or infringement of the rights of another person.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will continue to remain in effect.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services or applicable requirements.

The latest version will be made available on this website.

Your continued use of the website following an update will constitute acceptance of the revised Terms to the extent permitted by applicable law.

20. Governing Law

These Terms of Service will be governed by and interpreted in accordance with the laws of India, subject to applicable consumer protection and other mandatory laws.

Any disputes will be subject to the jurisdiction of the competent courts in the applicable jurisdiction, subject to rights and remedies available under applicable law.

21. Contact Information

Questions regarding these Terms of Service can be sent to us using the contact information provided on the Father of Doggos website.

Father of Doggos